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YABBIT UNIFIED COMMUNICATIONS
At YABBIT we are all ears. You spoke, and we listened, and created an all-in-one, cloud-based communication system for your business.
UNIFIED COMMUNICATIONS FOR A COMPLETE COMMUNICATION AND COLLABORATION EXPERIENCE
MAKING MEETINGS MORE PERSONAL WITH BEST-IN-CLASS VIDEO CONFERENCING
Collaborate Anywhere on Any Device
- Share their screen, share just an App or file sharing.
- Secure face-to-face meetings wherever you are.
- Easily join or schedule video conferences with calendar integrations.
- Replay or download your online meetings for on-demand viewing with a single click.
BRAND YOUR OWN
- Effectively host large-scale events or webinars.
- Brand your webinars, event invitations and registration site..
TEAM CHAT & MESSAGING
Collabrate Anywhere on Any Device
Chat in Public or Private Channels
Customise your channels by co-workers, departments, etc.
Sync Between Devices
Seamless transition throughout your day.
Status / Presence
Sync status and presence to show if someone is online and their status.
Launch Audio or Video Calls
With a single click from your chat.
Share Important Content
Collaborate through file sharing, share sentiment through emojis.
CLOUD CALLING
Full Suite of PBX Features in the Cloud from Any Device
CORE FEATURES
Multi-Level Auto-Attendant Visual Voicemail Call Recordings Music On Hold Presence Multi-Language IVR
CALL HANDLING
Caller-ID, Blocking & Do Not Disturb Call Forwarding & Transfer Call Waiting & Parking Conferencing Answering Rules
CALL MANAGEMENT
Call Monitoring Call Queues & Routing Ring Group
DEVICE MANAGEMENT
Auto-Provisioning Customisation of Directories Device Overrides Geography Base Provisioning HotDesking
VOICE SERVICES
Text To Speech Speech To Text
EASY ADMINISTRATION
User Personal Access Controls Multi-Site Support Analytics
SECURITY
Secure Portal Transport Layer Security SRTP Audio Encryption STIR/SHAKEN Support
MOBILE-FIRST
Everything You Need
in the YABBIT mobile App
UNIFIED EXPERIENCE ON
DESKTOP, TABLET OR MOBILE
Collaborate from anywhere on any device and sync status & presence across devices.
CALL
Launch audio or video calls with a single click from your chat.
MEET
Built-in video meetings help you connect face-to-face and build trust.
CHAT
Chat in public or private channels and instantly transition from chat to meetings.
SHARE
Collaborate through file sharing and share sentiment through emojis.
INTUITIVE DIGITAL WORKSPACE
No learning-curve needed.
YABBIT MOBILE PROVIDES
SIRI INTEGRATION
VIRTUAL ATTENDANT
SEAMLESS WI-FI / CELLULAR HANDOFF
MOVE YOUR CALL WITH YOU
MAKE & RECEIVE BUSINESS CALLS
INSTANT MESSAGING
MESSAGING
VIEW CALL & MESSAGE HISTORY
SHARED CONTACTS
MAKE & RECEIVE BUSINESS CALLS
CONTACT CENTRE
Everything You Need in the YABBIT mobile App
NO ADDITIONAL COST FOR CONTACT
Secure Built-In Cloud-Native Contact Centre
- Expanded Auto-Attendant
- Extensive Contact Centre Reporting
- Customised Call Queue Routing & Thresholds
- Comprehensive Agent Customisation
- Additional Channels with Queuing
- Extensive Contact Centre Monitoring
- Graphs, Statistics & Trend Analysis
- Real time Monitoring & Alerts
MORE KEY FEATURES
- Pre-Built & Customer Performance Dashboards
- Call Recording
- Employee Performance Management
- Quality Assurance & Monitoring
- Screen POP with 250+ CRM Integrations
- Speech Recognition-Enabled Self-Service
- Accelerating Resolution Times
OPEN PLATFORM APIS
Everything You Need in the YABBIT mobile App
PROVISIONING
RECORDINGS
CONFERENCING
ENDPOINTS
REPORTING
SYSTEM MANAGEMENT
REAL TIME CONTROL
DIAL PLAN MANAGEMENT
CONTACT CENTRE
USER MANAGEMENT
OVER 250 INTEGRATIONS, INCLUDING MICROSOFT TEAMS
FLEXIBLE DEPLOYMENT MODELS
AVAILABLE FOR DOWNLOAD AT
GOT MORE TO YABBER ABOUT?
Get in touch with us.