About Us
Team members
At Yabbit, our people are at the heart of everything we do. Meet the dedicated team of innovators, strategists, and problem-solvers who bring their passion and expertise to help our clients grow and succeed.
Behind every project at Yabbit is a talented team working together to make ideas happen. Get to know the people who drive our success and share the same commitment to delivering outstanding results.
Our Team
MEET DARREN
Darren Jansz, Founder and MD of UPTI (parent of YABBIT), brings 30+ years in communications, leading with expertise, passion, and a dynamic touch.
MEET MEL
Mel, aka M&M or Eminem, is Shan’s right-hand at UPTI. With 15+ years in service industries, she’s a keen listener and detail-focused, dedicated to world-class service.
MEET BENNY
Benny, aka Bugs Benny, is UPTI’s lead burrow engineer. With expertise in communication solutions, he’s kind, solutions-driven, and always learning to help YABBIT grow.
MEET EDITH
Edith, aka Mum, is UPTI’s finance lead. With a grounded, commercial approach, she ensures smooth operations while upholding integrity, authenticity, and a strong sense of family.
MEET THE TECHNICAL TEAM
Project MANAGER
JOANNE
Joanne, our senior project manager and head of customer service, brings 32+ years of industry experience, including work in the UK. Focused and results-driven, she makes things happen for our clients.
SENIOR TECHNICAL ENGINEER
JACOB
Jacob, senior technical engineer with 10 years at UPTI, is an expert in telephony and networks. Calm and patient, he looks beyond the obvious to solve issues others might miss.
SENIOR TECHNICAL ENGINEER
PHILLIP
Phil, senior technical engineer, has 25+ years in telecommunications. Skilled in Avaya, YABBIT, DECT, and SIP, he solves complex issues with patience—and even adds a touch of humor along the way.
THE SPECIALIST ENGINEER
MARTIN
Martin, our specialist engineer, is fluent in the Avaya enterprise stack across the UK and Australia. An expert in YABBIT and XEN Contact Centre, he ensures every project is delivered with precision.