VoIP Archives - Page 2 of 2

Yabbit Plays Well with Others – The Importance of Integration

As you look for platforms to offer your clients, you need to take into consideration the platform’s integration capability and useability. It is great to offer your clients a variety of platforms, but if they are all subpar in performance, your clients will be unhappy with the result. This could result in poor customer relations, and lost business. The best way to combat lost clients due to inferior quality products is to find an excellent product or platform to offer to your customers. That is where companies like Yabbit come in! We offer cloud-based solutions that are sure to please your pickiest of clients with our flexibility to make our product work for you! Integrations For Customization When choosing vendors to work with, it is important to consider application integrations. Integrations are what connects systems and applications. This is extremely important for cloud-based solutions. When incorporating innovative technologies, your old systems need to work seamlessly with your new systems. Integrations are a way to increase productivity by automating business processes and connecting apps. Integrations involve using APIs, which allow information from one app on your software system seamlessly flow into another application. In fact, according to Forbes, “65% of organizations prefer to deploy data integration solutions from cloud platforms or hybrid cloud.” Importance of Integrations Integrations are important for end-users. They increase the functionality of end-user systems. With proper integration, your client’s platforms can complete tasks new to them. This includes things like automation, improved and more use of the Internet of Things, and better business functions as a whole. Integrations not only affect one aspect of a business, but the business as a whole. From customer service to day-to-day business dealings, a platform that integrates well will have a positive impact all around. Importance of Usability Now that we know how important integrations are, you could be thinking that is all you need for a successful platform. However, if the platform is not user-friendly and useful, all the functionality of integrations could go to waste. In terms of usefulness, unified communications can cover everything in your business communications from voice, video, and call centers all the way to messaging. This is wonderful because cloud communications also have a mobility feature that allows employees to work from anywhere. This supports in-office, remote and hybrid work models. Again, all the uses of a unified communications platform are excellent features to have. However, they need to be simple to use. If your end users can not figure out how to work with the platform, they will stop using it and go back to their old system or find another provider to work with. That is why you want to offer a platform that has all the functions end users need to run a successful business that has a user-friendly interface. Not only does your main IT person need to understand how to use the platform, but every employee that uses communications. Your client’s customer service people need to be able to quickly access information needed to assist their customers. The owners need to be able to set call rules without much hassle. Additionally, your customers need to be familiar with how to set up their platform for their employees to go mobile and have remote access to their platform either through mobile apps or softphones. The Importance of Playing Well with Others Some solutions out there force you to use only their specific add-ons, integrations, and devices. This is great for them, but not for you or your customers who desire customization. Yabbit takes the needs of you and your customers to heart, and we work with you to help you create a platform that performs how you need it to! Fit the needs of any size customer base, no matter the budget, so that your reach can go further with the Yabbit Platform! Our platform has the features and functionality your clients are looking for and it works with all major devices. So what are you waiting for? Let’s yabber together! Contact us today to further discuss our platform and how it can improve your business offerings.

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5 Steps to VoIP Reseller Success

VoIP / yabbit

The VoIP reseller market can be very competitive. In the sea of resellers, you need to make sure that you stand out in the best way. You can offer your clients the best when you are conscious of your target market and product. Special services and customer experience are also key factors to a successful VoIP reseller business. For your convenience, we have broken down some business basics into 5 easy steps. If you follow these five steps, you are sure to become a more successful VoIP reseller. 1. Know Your Target Market The first step to becoming a successful VoIP reseller is to understand your target market. As you are analyzing your business, you will need to decide what you want your niche to be. Assess your interests and follow your gut. If you are excited about your customers, they will be happy to work with you. Once you have decided which niche you would like to serve, it’s time to research. You need to learn as much as you can about the industry you have chosen to provide for. Once you understand that industry better, you will be able to answer questions your customers didn’t even know they had. This helps them solve problems, which builds a trusting relationship between you and your customers. You will be able to serve your clients in ways that competitors can’t. 2. Know Your Product As a service provider, you need to know every aspect of your product. Many products can offer similar but different features. It is your job to know which products have which features and how those features work. With proper product knowledge, potential customers can look to you as an expert in your field. Leads can easily turn into clients if you can answer their questions quickly and effectively. 3. Tailor Your Product Now that you have done the research on the industry you serve and the features your products offer, it’s time to match the correct product to your customers. Finding the perfect fit will be easy for you once you have done the background work on your customers and product. Your clients will be relieved when you help guide them to the products that fulfill their needs the best. As you begin to properly match clients to products, not only will your credibility increase, but your client relationships will benefit as well. 4. Provide a Great Customer Experience (CX) In order to be a successful VoIP reseller, you should optimize your customer experience. In a study done by Microsoft, 96% of customers say their loyalty to a brand is influenced by customer service provided through the company. Going above and beyond for your customers not only builds loyalty with current customers, but also influences word of mouth advertising. If your customers are happy with the services you provide, they are likely to recommend you to their colleagues and friends. 5. Provide Great Services The services you provide your customers can also help you become a successful VoIP reseller. Stand out from your competitors by offering special services to you customers. Some service items that you can include in your pricing are 24-hour availability, maintenance, installation, repairs, replacements, upgrades, and consulting services. Your customers will appreciate knowing that once they use your company, they will be well taken care of. VoIP Reseller Success with Yabbit Yabbit is here for you. We offer the communications solution that people want. Our all-in-one telco system will change the way you engage with your customers. All of your customers can use our solutions, as we are compatible with all NBN, Fiber, 4G and 5G connections Yabbit is cheering you on and wants you to be a successful VoIP reseller. So, follow us down the Yabbit hole and contact us today!

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VoIP and SIP Phone Systems

VoIP / yabbit

[et_pb_section fb_built=”1″ admin_label=”section” _builder_version=”3.22″][et_pb_row admin_label=”row” _builder_version=”3.25″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text admin_label=”Text” _builder_version=”3.27.4″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”] You Can Save Thousands With VoIP and SIP The key reason to connect your phone system over the internet (VoIP) rather than through traditional copper wires is because you will save money on line rentals, call costs and more. Essentially, the cost of internet and the cost of scalability on a VoIP system is significantly reduced, making your business communications value-packed. Unlike copper wires, the technology behind VoIP enables you to take your phone system further, faster and reach new heights with customer satisfaction. What Change Means for Me? In a nutshell, savings and more savings. If you are currently running your phone system on traditional copper wires, the process of changing is not hard. IPVS has had heaps of clients upgrade their phone system to save costs and with minimal impact to the running of their business. So, assured that when upgrading to a more affordable plan, that you take your existing phone numbers with you, and that you’re not having to pay for things that don’t make much sense. Long-Term Solution It has been a few years now that businesses have been hearing about VoIP and SIP solutions, but this does not mean it is old. In fact, the roll out of the IP Office Live, a platform which utilises a combination of Avaya’s hardware has innovated how modern phone systems are used, and are largely dependent on VoIP and SIP capabilities. For instance, SIP technology will redirect calls where there has been a loss of connection between the VoIP server and a business phone system. When this happens, the system will redirect the call to a mobile or alternative number. Research and Development But why stop at a loss of connection? Today more and more employees are working outside of the office for numerous reasons. The IP Office Live builds on the SIP redirection idea and turns it into a portable office, to take anywhere, anytime and to access it from almost any device. [/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section]

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Starting a VoIP Business

VoIP / yabbit

As you know, business communications change quickly. VoIP – often interchanged with unified communications – is an important, and somewhat necessary communications solution that offers flexibility and affordability to businesses today. As it stands, communications can be a very lucrative business to enter. But what does it take to start a successful VoIP business? In this article, we will provide you with the information necessary to start a VoIP business, what you will need to do to make your business work, and potential benefits for your new business. The VoIP Market Several decades of existence are bound to evolve a technology, and VoIP is no exception. As a go-to solution for communications, VoIP is one major part of Unified Communications and Collaboration platforms. VoIP (or Voice over IP) is the affordable, scalable, and flexible communication tool rapidly being adopted around the world. In fact, Global Market Insights predicts that the VoIP Market will hit $55 Billion by 2025! If that number alone isn’t enough to convince you start a VoIP business, perhaps the simple ease of VoIP/Unified Communications for you and your customers will. You can easily streamline communications, shrink operating costs, and smash customer service out of the park with VoIP. Your customers will love the easy-to-use features that will bring their business into the modern age. It’s a no-brainer. Benefits of Starting a VoIP Business While VoIP and unified communication have been around quite a while, many businesses have yet to adopt this technology. As more businesses cut the phone cord and move toward cloud-based unified communications, they experience several benefits that you can leverage to grow your business, foster positive customer relations, and make sales. A white-label unified communications provider offers a complete product that you can rebrand and sell as your own. With the product already designed and developed, you will spend little to no time creating, testing and reworking your own solution. This offers you a chance to focus on your business start-up, instead of the solutions you offer. You will also save money by not needing to invest in expert coders to build your product. Brand Your Business Get ready to brand your business. When you run a VoIP business, you will have a complete product that you can market with your name and brand. Your customers will know you as their product provider and will be able to name recommend you to their friends and family. Your provider will work with the technical developments, and you will work with customer outreach. Stand on Your Own When starting your own VoIP business, you are not franchising. You will create your own business, build your own brand, and create your own reputation. You will build your own pricing schedules, billing support, and create the customer relationships you choose to create. This gives your company complete autonomy, allowing you to run your business as you please A White-Label Provider That Will Love You To Death When partnering with Yabbit, you will be able to focus on growing your business knowing that you are offering a high-quality product that utilizes cutting edge technology. At Yabbit, we not only provide you with the best unified communications needed to create trusting and lasting relationships with your customers, we also supply you with a network you can rely on. Yabbit is ready and waiting to help our partners succeed. If you’ve been thinking about getting into the VoIP business, we’re here to help. We believe in our partners and will do what we can to help them create a lasting business. Contact us today to discuss how Yabbit’s Australian based all-in-one cloud solution can provide you with the platform you need to start a thriving telecommunications business. Let’s grow together and stick it to the Big Guys!

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VoIP

Yabbit Plays Well with Others – The Importance of Integration

5 Steps to VoIP Reseller Success

VoIP and SIP Phone Systems

Starting a VoIP Business